Privacy Policy

Effective Date: February 10, 2026

1. Introduction

Welcome to Profithound.ai, operated by Monetization Research LLC, a Florida limited liability company with its principal place of business at 1000 5th Ave, STE 201, Miami Beach, FL 33139, USA (“ProfitHound,” “we,” “our,” or “us”).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By accessing or using ProfitHound, you consent to the practices described in this policy.

If you do not agree with the terms of this Privacy Policy, please do not use our services.

2. Information We Collect

We collect information that you provide directly to us, as well as information that is automatically collected when you use our services.

Information You Provide:

• Account Information: When you create an account, we collect your name, email address, phone number, business name, and password.
• Payment Information: When you subscribe to our services, we collect billing information including credit card details, billing address, and payment history. Payment processing is handled by secure third-party payment processors.
• Business Data: Information about your business operations, including abandoned checkout data, customer contact information, campaign settings, and messaging templates.
• Communications: When you contact us for support or inquiries, we collect the content of your messages, email address, and any other information you choose to provide.
• User-Generated Content: Any content you create within the platform, including campaign messages, templates, and automation workflows.

Information Automatically Collected:

• Device Information: IP address, browser type, operating system, device identifiers, and mobile network information.
• Usage Data: Pages visited, features used, time spent on pages, links clicked, and other analytics data about how you interact with our services.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track activity and enhance your experience. See the Cookies section below for more details.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our services
• To process your transactions and manage your subscriptions
• To send you transactional emails, service updates, and technical notices
• To respond to your support requests and inquiries
• To personalize your experience and deliver relevant content
• To detect, prevent, and address technical issues, fraud, and security threats
• To analyze usage patterns and optimize our platform performance
• To comply with legal obligations and enforce our Terms of Service
• To send marketing communications (with your consent, where required)

4. Third-Party Services

ProfitHound integrates with and relies on third-party service providers to deliver our services. Your data may be shared with these providers as necessary to operate our platform:

AWS Cognito:

We use Amazon Web Services (AWS) Cognito for user authentication and account management. AWS Cognito processes your email, password, and account credentials securely. AWS maintains industry-leading security standards and compliance certifications. For more information, see the AWS Privacy Notice.

Fanbasis:

We integrate with Fanbasis to facilitate SMS messaging, email campaigns, ringless voicemail, and AI-powered outbound calls. When you use these features, customer contact information and message content are transmitted to Fanbasis infrastructure. Fanbasis acts as a data processor and is contractually obligated to protect your data. For more information, see the Fanbasis privacy policy.

Payment Processors:

We use secure third-party payment processors to handle credit card transactions. We do not store complete credit card information on our servers. Payment processors comply with PCI-DSS standards.

Analytics Providers:

We may use analytics services to understand how users interact with our platform and to improve our services. These providers may collect and process data about your usage patterns.

Cloud Hosting:

Our services are hosted on cloud infrastructure provided by AWS. Data is stored in secure, geographically distributed data centers with appropriate security measures.

5. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf, such as hosting, payment processing, customer support, and analytics.
• Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity.
• Legal Requirements: When required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• With Your Consent: When you explicitly authorize us to share your information for a specific purpose.
• Aggregated Data: We may share anonymized, aggregated statistical data that does not personally identify you.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and collect usage data. Cookies are small text files stored on your device that help us recognize you and remember your preferences.

Types of Cookies We Use:

• Essential Cookies: Required for basic functionality, such as authentication and security.
• Performance Cookies: Help us understand how visitors interact with our website by collecting anonymous analytics data.
• Functional Cookies: Enable personalized features and remember your preferences.
• Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness (only with your consent).

You can control cookie preferences through your browser settings. However, disabling certain cookies may limit your ability to use some features of our services.

7. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our security practices include:

• Encryption of data in transit using TLS/SSL protocols
• Encryption of sensitive data at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Employee training on data security and privacy practices
• Incident response procedures for security breaches

While we take reasonable precautions to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to continuously improving our security measures.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specific retention periods include:

• Account Data: Retained for the duration of your active account and for a reasonable period after account closure to comply with legal obligations.
• Transaction Records: Retained for accounting and tax purposes as required by law (typically 7 years).
• Usage Data: Retained for analytics purposes for up to 2 years.
• Marketing Data: Retained until you withdraw consent or request deletion.

When data is no longer needed, we securely delete or anonymize it.

9. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. We are committed to respecting your rights under applicable privacy laws, including GDPR (for EU residents) and CCPA (for California residents).

Your Rights Include:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request that we correct inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
• Portability: You can request a copy of your data in a structured, machine-readable format.
• Opt-Out: You can opt out of marketing communications at any time by clicking the unsubscribe link in emails or contacting us.
• Restriction: You can request that we restrict processing of your data under certain circumstances.
• Objection: You can object to processing based on legitimate interests or for direct marketing purposes.
• Withdraw Consent: Where processing is based on consent, you can withdraw it at any time.

California Residents (CCPA):

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell your personal information.

EU Residents (GDPR):

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectification, erasure, data portability, and the right to lodge a complaint with a supervisory authority.

Exercising Your Rights:

To exercise any of these rights, please contact us at Support@Profithound.ai. We will respond to your request within 30 days (or as required by applicable law). We may need to verify your identity before processing your request.

10. International Data Transfers

Your information may be transferred to, stored, and processed in countries outside of your country of residence, including the United States. These countries may have different data protection laws than your jurisdiction.

When we transfer data internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission, to protect your information in accordance with this Privacy Policy.

11. Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by:

• Posting the updated policy on our website with a new effective date
• Sending an email notification to your registered email address
• Displaying a prominent notice on our platform

Your continued use of our services after the effective date of the updated Privacy Policy constitutes your acceptance of the changes. We encourage you to review this policy periodically.

13. Do Not Track Signals

Some browsers support a "Do Not Track" (DNT) feature that signals to websites you visit that you do not want to have your online activity tracked. Our website does not currently respond to DNT signals. We will continue to monitor developments in DNT technology and may implement support in the future.

14. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

By using ProfitHound, you acknowledge that you have read, understood, and agreed to this Privacy Policy.